Refund policy

Non-Custom Products can be returned for a refund within 30 days of delivery, providing they are in 'as new' condition and are accompanied by all original contents and packaging. Custom-Made Products are exempt from refunds due to their custom-made nature, unless they are found to be faulty or 'not fit for purpose'. In the first instance ACS will take all reasonable steps to rectify any fault or 'not fit for purpose' issue(s). If we are unable to repair a product or make it 'fit for purpose' we may agree to issue a refund at our discretion, and in line with the Limited Warranty and/or Fit Warranty.