Key information about your order
ACS offer custom products that are made to order. It is important that you are aware of post purchase steps
1
Custom or universal
If you've ordered a universal product (not made to order), we'll ship it as soon as possible. For custom products, please see item 2 for details.
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2
Ear impressions
If we have your ear impressions on file from the past two years, we'll start fulfilling your order right away. If your impressions aren't on file, we'll contact you to discuss options for getting them done.
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3
Custom product fulfillment
Once we have your impressions, our UK team will begin manufacturing your custom products. This process typically takes 3 to 5 weeks.
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